Our Expert Instructors

Learn from certified ServiceNow professionals with real-world implementation experience.

Sarah Johnson

Sarah Johnson

Lead ServiceNow Instructor

Sarah is a ServiceNow Certified System Administrator and Implementation Specialist with over 10 years of experience implementing ServiceNow for Fortune 500 companies.

Areas of Expertise:

System Administration
ITSM
Workflow Automation

Certifications:

CSA
CIS - ITSM
CAD
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Michael Chen

Michael Chen

ServiceNow Developer Instructor

Michael specializes in ServiceNow application development and integration. He has helped dozens of organizations build custom applications on the ServiceNow platform.

Areas of Expertise:

Application Development
Scripting
Integration

Certifications:

CAD
CIS - App Development
CIS - Discovery
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Priya Sharma

Priya Sharma

ServiceNow ITSM Specialist

Priya has implemented ITSM processes for over 50 organizations globally. She specializes in ITIL alignment and process optimization using ServiceNow.

Areas of Expertise:

ITSM
ITIL
Process Design

Certifications:

CSA
CIS - ITSM
ITIL Expert
LinkedIn
David Wilson

David Wilson

ServiceNow Platform Architect

David is a ServiceNow architect with expertise in platform governance, performance optimization, and enterprise-scale implementations.

Areas of Expertise:

Platform Architecture
Performance
Governance

Certifications:

CTA
CSA
CAD
CIS - ITSM
LinkedInTwitter
Jennifer Lee

Jennifer Lee

ServiceNow Security Operations Instructor

Jennifer specializes in ServiceNow Security Operations and GRC. She has helped organizations implement robust security workflows and compliance processes.

Areas of Expertise:

Security Operations
GRC
Risk Management

Certifications:

CSA
CIS - SecOps
CIS - GRC
LinkedIn
Robert Martinez

Robert Martinez

ServiceNow Integration Specialist

Robert focuses on complex ServiceNow integrations with enterprise systems. He has extensive experience with MID servers, APIs, and ETL processes.

Areas of Expertise:

Integration
API Development
Data Management

Certifications:

CSA
CAD
CIS - CMDB
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Join Our Instructor Team

Are you a ServiceNow expert passionate about teaching others? We're always looking for talented instructors to join our team.